Frequently asked questions
Grouped by topic. If your question is not here, ask us directly — we will add it.
About Grapinz
Four things: we build software (Technology), we train people (Institution), we grow brands (Marketing) and we support founders (Grapreneur). Each division operates independently, and clients frequently use only one.
No. Most engagements involve a single division. The others are available when they are genuinely useful, never as a bundled requirement.
Our address and contact details are on the contact page. Delivery is mostly remote with scheduled calls, and in-person meetings can be arranged where practical.
Use the contact form and choose the division your question relates to — it routes to the right team, which gets you a faster and more useful answer.
Projects & pricing
It depends on scope, which is why we scope before quoting. Discovery produces a written scope, a phase plan and an estimate range so you can make a decision on real information.
Yes, where the scope is well defined. Open-ended or evolving work is better handled on a monthly rate — a fixed price on unclear scope usually ends badly for both sides.
You do. Source code, repositories, domains and hosting accounts are registered to you and transferred on final payment.
Often. We start with a paid technical audit and give you an honest recommendation on whether continuing or rebuilding costs less over a two-year horizon.
A focused first phase is typically a few months. We deliberately scope phase one to be useful on its own, so you get value before everything is finished.
Courses & internships
Not for beginner-level programmes. Each course page lists its prerequisites explicitly.
Available modes are listed per course — typically classroom, online or hybrid. You choose at enrolment.
Fees are confirmed at enrolment and vary by programme and mode. Submit an enquiry from the course page for the current fee structure and instalment options.
No. We provide portfolio review, CV feedback, interview preparation and introductions where we genuinely can. Treat any guaranteed-placement claim with suspicion, from anyone.
Stipend arrangements are stated on each internship listing where applicable. Where nothing is stated, assume none is offered and ask before applying.
Our certificates are issued by Grapinz and are independently verifiable through the public verification page. We make no claim of external accreditation or government approval.
Certificate verification
Go to the verification page and enter the certificate ID printed on the certificate. Verification is public and requires no account.
Only what is needed to confirm authenticity: holder name, programme, completion date, certificate ID and issue date. No contact details, addresses or assessment records are ever shown.
Check for typed characters and confirm the ID exactly matches the certificate. If it still fails, contact us with a copy of the certificate and we will confirm its status directly.
Yes, where it was obtained through misrepresentation or academic dishonesty. Revoked certificates show as invalid on the verification page.
Privacy & data
We use it only to respond to your enquiry and deliver the service requested. We do not sell personal information. Our privacy policy sets out the detail.
No. Only certificate verification is public, and it deliberately exposes the minimum needed to confirm authenticity.
Yes, subject to any legal or accounting retention obligations. Contact us and we will confirm what can be removed and what we are required to retain.